Welcome to LicenceVox! We want to make sure you have a great experience with us. Please read our refund policy carefully before making a purchase.

7-Day Refund Policy

We offer a 7-day refund policy for our digital products, which include software licenses like antivirus programs. If you are not satisfied with your purchase, you can request a refund within 7 days from the date of delivery.

Refund Conditions

To be eligible for a refund, please make sure of the following:

  • The refund request is made within 7 days of purchase.
  • The software license has not been used, activated, or shared with others.
  • You have a valid reason for the refund, such as receiving the wrong product or facing technical issues that we are unable to resolve.
  • Refunds will not be provided for change of mind or incorrect purchases.

     

    How to Request a Refund

    If you need a refund, follow these steps:

    1. Email us at:support@licencevox.com
      • Mention your order number and reason for the refund.
    2. Call us at:+91 9518750231
      • Our support team will guide you through the process.

    Once we receive your request, our team will review it and respond within 2-3 business days.

    Refund Process

    • Approved refunds will be processed to your original payment method within 5-7 business days.
    • If the refund is not credited within the expected time, please contact your bank or payment provider.

    Non-Refundable Items

    Please note that refunds are not applicable under the following conditions:

    • If the product has been used, activated, or registered.
    • If you fail to provide the necessary details to verify your order.
    • If you request a refund after the 7-day period.

       

      Contact Us

      If you have any questions about our refund policy, feel free to reach out to us:

      We are here to help and ensure a smooth shopping experience for you!